Masicorp Pty Limited ("Masicorp") is bound by
the Commonwealth Privacy Act 1988 (Cth) ("Act")
which sets out a number of principles concerning the protection
of your personal information. The Act sets out a series of
obligations detailing how private sector organisations must
handle personal information collected about an individual.
The Act implements the National Privacy Principles ("NPP")
which sets out how private sector organisations should collect,
use, disclose and store personal information, as well as the
right of individuals to access and correct the information.
Maiscorp respects your privacy. Any personal information
will be collected lawfully and fairly, and not in an unreasonably
intrusive way. Your details will only be used in relation
to the Masicorp business activities in the course of implementing
our terms of service or responding to an enquiry about Masicorp.
Masicorp Privacy Policy
Masicorp develops software products for a variety of industries
and as such during the course of scoping, developing and supporting
such software products we will come across and have access
to private and or sensative information. We also collect company
and personal information about our customes and people who
make enquiries about our company and or our products.
a. What information does Masicorp collect?
Masicorp collects information from several sources. We collect
information on customers, consultants, partners, resellers,
suppliers, people who make enquiries about our products and
who buy our products, and on our employees and contractors.
Our records will generally contain a variety of personal
information, including but not limited to, contact details,
address details and the Masicorp products and services of
interest to a person or details of the Masicorp products and
services a customer has purchased from us.
We also hold information about our employees and contractors.
This information is generally limited to normal human resources
information such as job applicant details, pay and superannuation
records and other internal administrative information. Our
handling of employee information is covered by a separate
policy.
Under the Act, certain types of personal information are
regarded as sensitive and must be treated with a higher standard
of care. This includes information relating to personal details,
credit card details and other methods of payment.
Masicorp may also collect personal information from other
organisations. In particular, Masicorp may obtain contact
lists that we use for marketing relating to our business.
The information that we collect about you on this website
will depend on the functions that you use within the website.
We will not collect any information that identifies you as
an individual unless you knowingly provide it to us. Any personal
information you supply will be used only in accordance with
this Privacy Policy. If you browse on the website, read or
download information, our system will record the date and
time of your visit and the pages viewed and information downloaded.
b. Using and disclosing your personal information
We process personal information that we receive to better
understand your needs and to provide you with information
about our products and services. In order to offer the best
service, we may share information about you with Masicorp
affiliates and subsidiaries.
Masicorp generally explains how it will use or disclose personal
information at the time it collects the information. In addition,
personal information may be disclosed when:
required by law;
it is necessary to implement our terms of service;
it is necessary to inform you of ways the services and products
provided to you may be improved;
the assets and operations of the business are transferred
to another party as a going concern;
requested by you to do so.
c. Service providers
Like most organisations, we use a range of products and service
providers to help us maximise the quality and efficiency of
our products, services and our business operations. This means
that individuals and organisations outside of Masicorp may
sometimes have access to personal information held by Masicorp
and may use it on behalf of Masicorp. We have taken reasonable
steps to ensure that our service and product providers are
bound by strict confidentiality and privacy obligations and
they do not keep this information or use it for any unauthorised
purposes.
d. Marketing communications
Like most businesses, marketing is important to Masicorp's
continued success. We believe we have a unique offering that
we provide to people and which is offered at a high standard.
It is a priority for us to inform people about how we can
help them. We therefore like to stay in touch with people
and let them know about our offerings.
When you provide your personal information to Masicorp, we
will ask you to choose as to whether or not you wish to receive
further marketing material.
Individuals are always welcome to accept or decline communications
from Masicorp. At any time a person may opt-out of receiving
communications. If you are receiving unwanted promotional
information about Masicorp, you may remove your name from
our list by emailing myprivacy@masicorp.com
and ask to be removed from our mailing list. Please allow
28 days for this request to be processed.
e. You can access the information we keep about you
The Act sets out the rights that you have as an individual
to see any personal information that Masicorp may have concerning
you. A formal request from you is required if you would like
to:
access your personal information;
change any inaccurate or out of date personal information;
or
have your personal information deleted.
In some cases we may need to impose a charge for providing
access to personal information to reflect the cost of finding
this information and providing it to you.
Masicorp reserves the right to refuse a request to access
personal information where the identity of the individual
making the request is in doubt, or where legal professional
privilege exists or where the rights of Masicorp may be prejudiced.
f. Deleting the information we have about you
If you wish to have your personal information deleted, please
let us know in the same manner and we will take all reasonable
steps to delete it unless we need to keep it for legal reasons.
Occasionally, information that a person requests to be removed
will be retained in certain files in order to resolve disputes
or for auditing purposes. In addition, information is never
completely removed from our databases due to technical and
legal constraints, including stored "back up" systems.
Therefore, people should not expect that all of their personally
identifiable information will be completely removed from our
databases in response to their requests.
g. Storage and security of your personal information
Masicorp understands the importance of information security.
We apply high standards of security to personal information
that is held within our business. We will endeavor to take
all reasonable steps to keep secure any information that we
hold about you, and to keep this information accurate and
up to date. We require all our employees to respect the confidentiality
of any personal information held by Masicorp.
Unfortunately, no information security system over the internet
can be guaranteed to be 100% secure, so we cannot give an
absolute assurance that the information you provide to us
will be secure at all times. We do, however, regularly review
our security practices to minimise the possibility of any
unauthorised access, modification or disclosure to personal
information or other confidential information. Further, we
engage the services of a specialist security company that
oversees and continuously monitors our Information Technology
environment in order to maintain the highest possible level
of security integrity.
h. Our website
Our website may use cookie technology to provide information
and services to our website visitors. Cookies are pieces of
information that a website transfers to your computer's hard
disk for record keeping purposes. A cookie does not identify
you as a user in our data collection process. It does identify
your Internet Service Provider. Most web browsers are set
to accept cookies. Masicorp may use cookies to make your use
of our website and services as convenient as possible. Cookies
are useful to estimate our number of members and to determine
overall traffic patterns through our website. If you do not
wish to receive any cookies you may set your browser to refuse
them. This may mean that you will not be able to take full
advantage of Masicorp's website services.
i. Masicorp and links to other websites
Masicorp may provide links to websites outside of the Masicorp
service. These linked sites are not under the control of Masicorp,
and we are not responsible for the conduct of companies linked
to our website. Before disclosing your personal information
on any other website, we suggest that you examine the Terms
and Conditions of those websites.
j. What to do if you have a problem or question
If Masicorp becomes aware of any ongoing concerns or problems
relating to privacy and our business, we will take these issues
seriously and work to address these concerns. If you have
any further queries relating to our Privacy Policy, or you
have a problem or complaint in regards to privacy, please
address the same to the Privacy Officer at contact@masicorp.com.
If your complaint or query is not resolved by us to your satisfaction,
you may write to the Privacy Commissioner at GPO Box 5218,
SYDNEY NSW 2000.
k. Future changes
Our business will continue to evolve as we continuously improve
our products and services. As a result, our policies will
be reviewed from time to time, and may be revised. Masicorp
reserves the right to change its Privacy Policy at any time
and notify you by posting an updated version of the Privacy
Policy on our website.
The amended Privacy Policy will apply between us whether
or not we have given you specific notice of any change.
